Xbox 360! Need major Help with red ring and microsoft!?

Xbox 360! Need major Help with red ring and microsoft!?

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Ok My xbox got the red ring and I call Microsoft and everything is going fine. That is until I went to print out the shipping label. They were going ship it to my old address, so I call back and I get this differant guy and i was saying i need the right shipping label and then i gave him my info. He tells me My mom registered it and i think he sayed she has to send it in but i no longer talk to my mom becuase my parents are divorced. Please help me. I have no clue what to do.

Thanks for any help at all

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1 ANSWER

  1. your mom’s name is on Microsoft’s paperwork. She is the official owner of the XBOX 360, so you need to have her call Microsoft, and change the ownership over to you or whoever you are living with, and change the address to your new address.

    Or, if you are so estranged as to make this impossible, you could impersonate her over the phone, although they may ask for certain confirmation, like the last 4 digits of her SSN or some security questions.

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