Home Playstation Forum Please help. I can’t connect to my internet on my ps3?

Please help. I can’t connect to my internet on my ps3?


I have been trying for about a month now to try and get my internet on my ps3 running again. I even restored it and it didn’t work >_< My laptop work perfectly. Can someone please help me figure it out. I always get this error code 8013031B. to best answer. please help.

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  1. The 8013031B error code means unable to connect to wireless router:

    [url is not allowed].

    Without knowing how you have it setup, here are my suggestions:

    Reset the router then try again. If already tried, make sure the router has a security setting — WEP or WPA, though WPA would be better. Be sure you enter the proper password. If that’s correct, if you have a router with N type connection, be sure it’s set to b/g instead of N. If that’s correct, then go through your PS3 network settings and you can select Easy or Custom. Be sure to connect to the proper router / connection and input the correct password. If Easy doesn’t work, select Custom and use the default settings and select Automatic for the IP Address. If that fails, then instead of Automatic IP Address, you may need to set the IP Address manually:

    [url is not allowed].

    If none of that works, then I’m at a loss.

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